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Many general questions can also be answered here. Please visit here first. If I do not respond to your message that means the answer is found there, the help/FAQ's page.

WHEN WILL MY ORDER SHIP?
If this is about when will my order ship please check the release dates of all your items in the order to see if they are released yet. Release dates change so please continually check the release date. Also International items please give 2 weeks after the release date to be received and able to ship out.